CVCA New Member Profile: MUFG Investor Services
Welcome to CVCA Central’s Member Profiles series! Here we highlight the innovative and impactful organizations that are a part of Canadian Venture Capital and Private Equity Association (CVCA) community. Each profile offers a glimpse into the characteristics driving these organizations.
Today, we are excited to introduce MUFG Investor Services, a new member of the CVCA. Learn more about their journey, goals, and unique ecosystem contributions.
Tell us about MUFG Investor Services.
MUFG Investor Services is a leading solutions provider for the global alternative investment management industry, helping clients mitigate risk, execute seamlessly, and increase efficiencies across their pre- and post-trade operations.
With more than $1 trillion in assets under administration, MUFG Investor Services is one of the top fund administrators globally and supports many of the world’s largest public and private funds. In addition to traditional asset servicing and fund administration, the firm offers a comprehensive suite of services across the entire investment value chain, including fund financing, banking, business process outsourcing, securities lending, custody, foreign exchange overlay, and payments.
The firm has a global staff of more than 2,400 employees, and a footprint that spans North America, Europe, and Asia Pacific in 17 strategic locations.
What does MUFG Investor Services focus on?
For more than a decade, MUFG Investor Services has embraced a client-centric service model that emphasizes providing best-in-class products and technology to streamline workflows and process data. MUFG Investor Services provides dynamic, tailored processes and superior solutions to address back‑, middle‑, and front-office needs and help clients unlock exceptional value, increase revenue and drive growth.
The firm is committed to offering the best possible client experience, and has established a range of global offices and operations centers as critical elements of the “near-shoring” location strategy. These offices and operational centers enable the firm to serve clients where they do business.
Because MUFG Investor Services is a division of Mitsubishi UFJ Financial Group, Inc., one of the world’s oldest and largest financial institutions with approximately $3 trillion in assets, we offer additional banking capabilities, depositary and custody services that our clients require.
Who are the key people at MUFG Investor Services?
John Sergides, Chief Executive Officer, has been a leader in the financial services industry for more than two decades, focusing on investor services and asset management.
Under John’s leadership, MUFG Investor Services exceeded $1 trillion based on organic growth earlier this year. He has significantly expanded the MUFG Investor Services offerings to beyond traditional fund management and asset servicing to include business process outsourcing, escrow services, fund financing, foreign exchange overlay, Limited Partner servicing, private debt solutions, securities lending, subscription lines of credit, ESG solutions and business consulting.
Before becoming CEO in 2019, John served as Deputy Chief Executive Officer and Global Head of Sales and Marketing. John joined MUFG in 2015, following the acquisition of UBS Alternative Fund Services, where he had served as head of sales and business development at UBS Global Asset Management.
Prior to UBS, he worked at Deutsche Bank, where he was Global Head of Transaction Banking Cross Sales in the Investment Bank and Financial Institution Group units, and Global Head of Business Development and Strategy Transaction Banking in the Alternative Fund Services unit. John joined Deutsche Bank from JP Morgan, where he served as Executive Director and Head of Hedge Fund Services Solutions and Sales. He began his career with roles at Barclays Capital, CLR Financial Group, HSBC Group and Point Nine Financial Technologies.
McAllister (Mac) Kirschner, Chief Operating Officer, is responsible for business and banking operational teams, and public and private market businesses.
Mac became COO in 2018 and has served as Global Head of Relationship Management. He joined MUFG Investor Services in 2016 from Blackrock, where he served as a Managing Director in Global Fund Services, where he led teams responsible for shareholder servicing, fund administration and trade operations focused on Blackrock’s Alternative Investments Business.
Prior to joining Blackrock, Mac led the Investor Relations team at Quellos Group, LLC, until Blackrock acquired the Private Fund’s business.
What is MUFG Investor Services excited about?
The global alternatives marketplace is undergoing a rapid, unprecedented transformation. The influx of high-net-worth and mass-affluent retail investors, as well as trillions of dollars in unspent alternatives capital waiting to be invested, present significant opportunities for the industry’s future but also will require fund managers to streamline their business models. Increasingly, fund managers want service providers who will serve as “trusted partners” that can offer comprehensive products and services to address their needs. MUFG Investor Services is committed to helping fund managers capture those new opportunities by improving back‑, middle‑, and front-office functions, reengineering operating models, automating technology, and introducing new platforms to assist client onboarding and reporting.
